Maintain integrity and possess basic desire to protect and serve.ĭemonstrate and promote KLECH core values and MAD skills. Maintain a direct line of communication with immediate supervisors and surveillance team.
Write reports of incidents that occur on KLECH property, investigate and document other important information as needed. Respond to calls from dispatch and inquiries from team members and guests to address internal/external guest concerns, safety issues, emergencies, and medical situations.Įscort the transfer of money, chips, and table and slot machine drops. Patrol assigned areas, as needed, including but not limited to main entrances, the gaming floor, back of the house and parking areas control access to restricted areas, check in vendors, provide traffic control, prevent entry of barred guests and other duties as required by business needs. Protect tribal assets by observing and reporting unusual, dangerous or suspicious activities throughout KLECH property. Responsible for maintaining a safe and secure environment for all guests, team members and company assets.Įnsure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.Įnsure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
